1.1.1 Introduction:
TLC Worldwide consists of multiple legal entities (details available here). This privacy notice is issued on behalf of the entire TLC Worldwide Group. When we say, "TLC Worldwide," "we," "us," or "our," we mean the specific company within the group responsible for processing your data. TLC Marketing Worldwide Group Limited is the data controller for this website.
This policy sets out how TLC uses (and protects) personal information – including information from the use of our website and participating in promotions organised by TLC and our partners.
For information on how GoCompare handle your data please visit their website
here TLC uses and stores personal information for the following purposes –
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Provide you with products or services you have requested either from us or our partners.
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Provide you with personalized experience and understand your needs better.
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Provide you with relevant marketing communications and adverts.
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Provide you with Updates from us or our partners which you have asked for.
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Provide you with information relating to products, services or
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Provide you with promotions (for example, confirming your order, reminding you of an upcoming event or letting you know about changes that may affect you)
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Provide you with emails about specific topics, news and updates you have been asked to hear about.
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Provide you with opportunities to take part in consumer research.
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Measure and understand how people respond to a variety of marketing activities so that we can ensure our work is well-targeted, relevant and effective.
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Analyze and continually improve the services we offer, our website and our other products.
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Keep our accounts, records, and databases accurate and relevant.
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Fulfil our legal obligations to regulators and official authorities.
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Exercise our legal rights (including in relation to legal proceedings).
TLC need your personal information to conduct our business and provide you with our website and services. Most commonly TLC will use your personal information in the following circumstances:
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Where you have consented before the processing.
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When we need to fulfil a contract, we are about to enter or have entered with you.
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Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
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Where we need to comply with a legal or regulatory obligation.
We will only collect, process and/or use personal information where we are satisfied that we have an appropriate legal basis to do so.
EEA and UK residents: For more information on how we use and process your information see the section called “
UK and EEA residents.”
If we collect information for one purpose and then intend to use it for a different purpose, we will seek your consent to do so and/or inform you were necessary or appropriate.
At TLC Marketing Worldwide, we value your privacy and are transparent about how we handle your information. We may share your personal data with trusted third-party organizations that help us with data management and storage. These third parties include:
In addition, there are instances where we collaborate with partner organizations to provide you with a broader range of products, services, or promotions. These partners may include:
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Brand Partners - Joining forces for a stronger brand presence.
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Independent Partners - Collaborating for diverse and unique solutions.
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Fulfilment Houses- Streamlining order fulfilment for seamless customer experience.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Please note however that this privacy notice does not apply to sharing personal information by third party providers who may collect personal information from you and may share it with us. In these situations, we strongly advise you to review the applicable third-party provider’s privacy notice before submitting your personal information.
1.1.2 Third-Party Services, Websites and Plugins:
You should be aware that information about your use of our website (including your IP address) may be retained by your ISP (Internet Service Provider), the hosting provider or any third party that has access to Internet traffic.
Our websites may contain links to third-party websites and plugins, for instance a social media login plugin. If you choose to use these websites, plugins, or services, you may disclose your information to those third parties.
We are not responsible for the content or practices of those websites, plugins, or services. The collection, use and disclosure of your personal information will be subject to the privacy notices of these third parties and not this privacy notice. We urge you to read the privacy and cookie notices of the relevant third parties.
1.1.3 Transferring information overseas:
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We do business globally and may centralize certain aspects of our information processing activities and data storage in different countries. We may therefore have to share and transfer our personal information from one country to another, or even across multiple jurisdictions. Your personal information may therefore be subject to privacy laws that are different from those in the country where the personal information is collected or those in your country of residence.
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We will ensure your personal information has an appropriate level of protection and will undertake appropriate due diligence and risk assessments prior to transferring the information. We will ensure the transfer of your personal information in line with the applicable Data Protection Law. Often, this protection is set out under a contract with the organization that receives your personal information. You can find more details of the protection given to your information when it is transferred overseas by
contacting us.
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For residents of Saudi Arabia: - We transfer your Personal Data outside Saudi Arabia where a corresponding approval from the regulatory authority was obtained.
1.1.4 How long do we keep your personal information:
To help TLC Worldwide operate our service and meet our legal obligations we will store personal information for 6 months after the date of the product, service, or promotion for which the information was originally used. We will only hold information for a longer or shorter period when we are under a legal obligation to do so.
1.1.5 Opting out of Marketing:
If you provide us with your contact details (e.g., email address), we may contact you to let you know about the products, services, promotions, and events offered that we think you may be interested in.
You can unsubscribe from our marketing and promotional communications by clicking on the unsubscribe link in the emails or by contacting us at privacy@tlcworldwide.com
You will then be removed from the marketing list; however, we may still communicate with you for example, to send you service-related messages that are necessary to respond to your requests or for other non-marketing-related purposes.
1.1.6 Cookies and other tracking technologies:
Each time you interact with our website, we may, depending on the consent provided and your jurisdiction, automatically collect personal information, including technical data about your device, your browsing actions and patterns, content, and usage data. We collect this data using Cookies, server logs and other similar technologies like pixels, tags, and other identifiers to remember your preferences, to understand how our website is used, and to customize our marketing offerings.
1.1.7 What are your Rights:
In some regions such as Brazil, Canada, the EEA, and UK you have rights that allow you greater control of and access to your personal information.
These rights may include the right:
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To request and obtain a copy of your personal information.
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To request rectification and/or erasure
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To restrict the processing of your personal information
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Data portability (if applicable)
In certain circumstances you may also have the right to object to the processing of your personal data. You can make a request to exercise your rights by contacting us at privacy@tlcworldwide.com.
We will consider and act upon any requests in accordance with applicable data protection laws.
1.1.8 Who we share personal information with:
The following organisations handle or store information on our behalf –
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In addition, we may have to share information with regulators such as the ASA or HMRC.
1.1.9 Questions or Concerns:
If you have any questions, concerns, or complaints about this Privacy Notice, or our privacy practices in general, please email us at privacy@tlcworldwide.com.
1.1.10 Contact Information, Notifications, and updates:
If you have any concerns regarding privacy at TLC Marketing Worldwide or wish to contact one of our data controllers, please reach out to us with a comprehensive description of your issue to Get in touch, and we will endeavor to address it promptly. Additionally, you may contact the Data Protection Officer for the data controllers at privacy@tlcworldwide.com.
Our business is subject to continuous evolution, and as a result, our Privacy Notice may undergo periodic updates. We encourage you to visit our website regularly to stay informed about recent changes. Unless otherwise specified, our current Privacy Notice applies to all the information we hold about you and your account. We are committed to upholding the assurances we provide and will not make material alterations to our policies and practices that would diminish the protection of customer information collected in the past without the consent of the affected customers, in accordance with data regulations.
1.1.9 Contact details:
TLC Marketing Worldwide UK Ltd.
Watson House
55 Baker Street
London
W1U 7EU
privacy@tlcmarketing.com
www.tlcworldwide.com/get-in-touch/
TLC may modify this Privacy statement and you should therefore periodically visit this page to be sure that you have read and agree with our most current privacy statement. We are not responsible for the content of external sites.
1.1.10 Cookies Policy:
TLC’s website and websites we operate and administer on behalf of our clients places Cookies on your computer.
1.1.11 What are Cookies?:
Cookies are small text files placed on your computer or mobile device by websites. They store preferences and other information to allow you to use the website efficiently and also provide information on how websites are used. Some cookies are essential for the website to function, others are optional.
With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Further details on removing Cookies is available on www.aboutcookies.org. Please note that removing or blocking Cookies may interfere with your full use of our sites.
1.1.12 Essential Cookies:
We use session Cookies to store information that are essential for the website to function. This includes Cookies that store code validation and reward information. These Cookies expire when you terminate your browser session.
1.1.13 Performance Cookies:
These Cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies do not collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. We use Cookies to ‘remember’ what interactions the user has had with the site and the web pages the user has viewed, for example the URL of the page.
You can find an overview of privacy at Google here. For information on how to opt-out from all Google Analytics cookies (from all sites not just from TLC) visit Google.
1.1.14 Legal ground for Cookies collecting personal information:
Where consent is required for Cookies to be placed on your computer, TLC’s use and storage of personal information relating to you provided by the Cookies is based on your consent. You may withdraw your consent at any time by updating your Cookie settings and contacting us at privacy@tlcmarketing.com.
Where consent is not needed for cookies to be placed on your computer (for example, where a cookie is needed for the operation of our website), the use and storage of any personal information provided by the cookies will be based on legitimate interests. The legitimate interests we are pursuing are the operation of our website and promotion of TLC.
